Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@veluntel.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Veluntel is operated by Zhijiang Juzha Trading Co., Ltd.
Company Name: Zhijiang Juzha Trading Co., Ltd.
Address: Workstation 1105-17-0128, E-commerce Industrial Park, Building 1, No. 28-1 Donghu Avenue, Majiadian Subdistrict, Zhijiang City, Yichang City, Hubei Province
Phone: +86 16297685413
Email: support@veluntel.com